During my last year of teaching, I had the privilege to teach a few upperclassmen a Communications class. Among other things, I took the opportunity to teach them from the book Crucial Conversations (which I beyond-highly recommend to every single human). Essentially, it walks the reader through practical ways to handle high-stakes and high-emotion conversations. I sure wish I learned those points when I was 16! Many of these practical points are adapted from these fantastic book.